Delivery Information


Islands, Australia & Far East

Australia, Bosnia & Herzegovina, China, Greenland, Hong Kong, Iceland, India, Indonesia, Japan, Korea, Republic Of, Macau, Malaysia, Mexico, New Zealand, Philippines, Singapore, Spain - Balearic Islands, Russia, Spain - Canary Islands, Taiwan,  Thailand, Turkey, United Arab Emirates, Vietnam 

Rest of the world

Afghanistan, Algeria, Argentina, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Brazil, Brunei Darussalam, Chile, Colombia, Cuba, Dominican Republic, Egypt, Falkland Islands (Malvinas), French Guiana, French Polynesia, Israel, Kazakhstan, Kyrgyzstan, Maldives, Mauritius, Peru, Puerto Rico, Qatar, Reunion, Saudi Arabia, South Africa, Spain - Ceuta y Melilla(North African Spanish Territories), Sri Lanka,  Zimbabwe

 

 

Europe A

Price (ex VAT)

Europe B

Price (ex VAT)

Delivery/Courier Service

Z

£1.99

Z

£1.99

Royal Mail Small Packets

A

£2.49

A

£2.49

Royal Mail Small Packets

B

£3.49

B

£3.49

Royal Mail Small Packets

C, D, E

£4.99

C, D, E

£4.99

Royal Mail Small Packets

F

£6.99

F

£6.99

Royal Mail Small Packets

G

£8.49

G

£8.49

Royal Mail Small Packets

H

£8.99

H

£8.99

Royal Mail Small Packets

I, J

£13.49

I, J

£13.49

Royal Mail Small Packets/DPD/Parcelforce

K, L, M

£16.49

K, L, M

£35.99

DPD/Parcelforce

 

 

 

Shipping Band

USA & Canada (Price Ex Vat)

Australia & Far East (Price Ex Vat)

Rest of World (Price Ex Vat)

Delivery/Courier Service

Z

£2.99

£2.99

£2.99

Royal Mail Small Packets

A

£3.99

£3.99

£3.99

Royal Mail Small Packets

B

£4.99

£4.99

£4.99

Royal Mail Small Packets

C

£5.99

£5.99

£5.99

Royal Mail Small Packets

D

£6.99

£6.99

£6.99

Royal Mail Small Packets

E

£7.99

£7.99

£7.99

Royal Mail Small Packets

F

£9.99

£9.99

£9.99

Royal Mail Small Packets

G

£15.99

£19.99

£19.99

Royal Mail Small Packets

H

£25.99

£25.99

£29.99

Royal Mail Small Packets or  DHL/Parcelforce

I

£29.99

£49.99

£59.99

Royal Mail Small Packets or  DHL/Parcelforce

J

£39.99

£69.99

£79.99

DHL/Parcelforce

K

£49.99

£79.99

£89.99

DHL/Parcelforce

L

£59.99

£89.99

£109.99

DHL/Parcelforce

M

£79.99

£149.99

£219.99

DHL/Parcelforce

 

We occasionally modify the shipping code for certain products (both up and down a category). However, we will always honour any lower shipping charge from within the last 30 days.

 

Shipping Services & Delivery Times

 

How do we send your items and how long does it take?

 

United Kingdom, Northern Ireland & The Channel Islands

Category

Estimated Delivery Time (From Dispatch)

Royal Mail 1st Class

Royal Mail 1st Class usually takes an average of 1 -3 working days, but there are times when it can take longer.  We recommend you advertise that items can take 7 - 10 working days.  Royal Mail is not trackable and we do not offer a recorded service.

DPD

DPD takes 1 - 3 working days depending on the location.  Highlands and Islands Locations usually take the longest but tracking numbers are available.

Parcelforce

We use Parcelforce for the Channel Islands and usually takes 1 - 3 working days. Tracking numbers are available.

 

International

Zone

Courier

Estimated Delivery Time (From Dispatch)

Europe A

Royal Mail

3 - 7 working days but it can take up to 15 working days.

 

DPD/Parcelforce

3 - 5 working days.  Both DPD and Parcelforce are trackable.

Europe B

Royal Mail

3 - 10 working days but can take up to 20 working days.

 

DPD/Parcelforce 

3 - 7 working days.  Both DPD and Parcelforce are trackable.

ROW

Royal Mail

4 - 15 working days but it can take up to 25 working days 

 

Parcelforce/DHL 

4 - 10 working days, tracking numbers are available. 

 

Important Delivery Time Information:

 

  • All parcels sent DPD, DHL or Parcelforce are trackable, DPD tracking numbers will automatically appear against orders within the accounts section of the website.  For DHL or Parcelforce please email customer service for tracking numbers.

  • Delivery times are estimates and may be quicker or slower than advised.

 

Weights & Bands

 

 

 

Shipping Zone

Weight Range (Grams)

Z

1 - 30

A

31 - 100

B

101 - 200

C

201 - 300

D

301 - 400

E

401 - 500 

F

501 - 600

G

601 - 800

H

801 - 1000

I

1001 - 1500

J

1501 - 2000

K

2001 - 3000

L

3001 - 4000

M

4001 +

Important Information

 

  • The weight includes the packaging of the item.

  • Fragile or bulky items may be put in a higher bracket than their actual weight so that they can be sent with more packaging or with a courier service.

  • For bands H and above the price of shipping may be based on volume as well as actual weight, this is particularily relevant for the Europe and ROW zones.