Delivery Information

UK SHIPPING TERMS AND DETAILS

DESPATCH TIMES 

We aim for 1-3 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3-4 working days,

UK Orders should be delivered within 3-5 working days after despatch. ( please bear in mind there may be a slight delay with royal mail especially during the current situation) so please allow up to 7 working days for delivery.

If Courier Express Service shipping option is chosen then orders once dispatched  are delivered the next working day with APC.

 METHODS OF DELIVERY

For UK courier orders we use the courier APC when your order is despatched  you will receive an automatic despatch email and tracking details.

Orders sent via the postal service (small parcel) are sent with Whistl (untracked).

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days,

For orders placed after 5.30pm, the working day commences at 9am the next day.  Orders are closed at our close of business (5.00-5.30pm)

 BFPO/PO BOX ADDRESSES

We cannot ship to a PO Box address via courier within the UK

Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.

PACKAGING

All packages are packed in un-marked packaging , Bathroom products such as soaps and bath bombs come with the ingredients list.